Due to the recent Heartbleed vulnerability, CLAS will be performing server maintenance this weekend to replace the shibboleth certificates used for Gatorlink Authentication. This will impact all sites using Gatorlink authentication, including WordPress and Shared Services Center Support.
Starting Friday at 3pm, users trying to access the WordPress dashboard or submit SSC Support ticketd may see a ‘GatorLink Error’ message or ‘Authentication failure, session missing during completion of profile handler’. If this happens, close and restart your browser, then try again.
These problems should be resolved by Sunday, May 11th at 12pm. If you have any problem, send a service request or give us a call at (352) 846-1990 during regular hours.